More than 1,000 5-star experiences
Based on 1045 reviews
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21:20 29 Sep 23
The Young Team was prompt and responsive throughout our selling process. Communications were always timely and informative. Our questions were answered quickly and completely. Very satisfied!
00:44 25 Sep 23
01:55 24 Sep 23
An amazing service really easy to work with
13:27 05 Sep 23
The Young Team is really a team! Excellent and well-coordinated process from start to finish. I was amazed the selling of the house including closing and handing over the keys took less than one month. Truly a stress-free experience, each and every detail was explained to me before signing the papers.First, apologies if I don't mention all the names of those who were instrumental and made selling the house go smoothly - know that I appreciate every member of the Young Team! Thanks to Josh, Hailey, Michelle, Chris, Clare and the Young Team.Great job and highly recommended.Lucy
22:35 30 Aug 23
Sold my house with this group 2 years ago. Marketing was phenomenal. Lots of sleepless nights regarding lack of communication though.
23:24 29 Aug 23
If you want a professional team of realtors to sell your home, look no further than The Young Team - Keller Williams Greater Metropolitan! When my wife and I decided we wanted to downsize, I knew I had to call this team! They're the best for many reasons. Josh Young was easy to work with while demonstrating an exceptional level of knowledge of our local real estate market. We faced some potentially challenging headwinds including few comps and rising interest rates, but we had a beautiful home and felt very confident that Josh knew his business. We met several times and developed a winning strategy to market our home. As a result our home sold in a few days and for significantly over asking price! His team, including Hailey, Michelle, Chris, and Clare made the entire process smooth. We couldn't be happier!
20:30 15 Aug 23
Terrible experience do not trust these people with your real estate; all they care about is their commission. When issues arise, do not expect a follow up response from them. Their administrative assistant takes the details. But, they do not follow up.Update:I attempted to respond to the owner using the email address they left here for me to respond. After two weeks, I have yet to hear from them.Do yourself a favor and find a reliable realtor that does not appear to pay for reviews here.
12:10 12 Aug 23
Young Team provided a seamless experience selling my home! What a great team simplifying a complicated process. Thank you especially to Dustin Goldstein our realtor who marketed our home to sell quickly and maximize return.
14:54 11 Aug 23
Working with Anna Lloyd and The Young Team was the highlight of our home buying and selling journey. Anna is incredibly knowledgeable on all aspects of the real estate market. From providing detailed market analysis to offering advice on how to best prepare our home to sell, Anna has a wealth of knowledge and acted as a trusted advisor from beginning to end. Anna was always responsive and quick to answer our questions—no matter how small; she always made us feel like we were a priority.When it came to getting an offer accepted on our dream house, we had an incredible advantage having Anna as our representative. She is a skilled negotiator and knows the ins and outs of writing a winning offer. She also sold our home in less than two days on the market at well above list price. A process I was not expecting to be so easy was stress-free thanks to Anna and her team. The photos and marketing materials prepared by The Young Team were extremely professional and presented our home in the best light possible, drawing lots of immediate interest. Our transaction coordinator, Sara Ohler, made the closing process simple so that we could keep our focus on packing and moving.I have no hesitation recommending Anna and The Young Team. Anna is great at what she does and was a genuinely wonderful person to work with!
13:40 08 Aug 23
Selling and Buying a home is never an easy process.There's a lot of money on the line, inspection reports, appraisals, pricing decision, documents to sign, offers, counter-offers, counter-counter-offers, unreasonable sellers, unavailable and/or radio silent realtors on the other side of the transaction, and just a lot of things that add stress to a stressful time.That said, Anna Lloyd and the rest of the folks at The Young Team did everything they could to lessen stress, explain next steps, and have every potential contingency accounted for. Even though I know that I am not and was not Anna's only client, it certainly felt that way the whole time. Every bit of this process was in phenomenal hands and unparalleled expertise from start to finish, and I cannot recommend her (and them) more.Anna was a fierce advocate and understood that a 14+ month search could and would be ended when the house was found. It was found and my house went up for sale with a pricing strategy recommended by Anna. After 72 hours on the market, there were 10 offers, all over ask; 7 of the 10 were 7%+ over ask, the overall winner was 10% over ask, cash. The knowledge and expertise to provide the strategy and solidly deliver on an amazing offer was incredible! (Obviously, every offer is different and while there can be many contingent factors, Anna set us up for success in every way.)If you're looking to buy or sell in the area, you cannot go wrong with Anna and The Young Team!
17:36 24 Jul 23
No need to look farther — hire the Young Team now! They helped us buy and sell houses twice and were amazing to work with both times. From Josh Young’s advice on pricing and marketing our house, Terry Young’s help staging, Kelly’s coordination and Haley’s all-around assistance — they were truly a team and made an always-tough experience easier and even fun. Chris’s photography and Jimmy’s videography did an incredible job of presenting the house — and we sold it in one day over asking price. Terry also helped us find a great house, suggested a number of important resources and guided us through a successful, low-stress negotiation. Michelle helped with both transactions and smoothed all the bumps that arose. They were easily the best real estate transactions we’ve experienced and the Young’s teamwork, professionalism and personalities made for a highly positive process.
16:55 03 Jul 23
The Young Team of Keller Williams Greater Metropolitan is clearly the best real estate team we have worked with. All aspects of sale for our condo were handled in a quick, efficient and personal way. From the very first day, Jen Waters stayed in close contact with us, providing valuable advice on renovation, staging and all other aspects of preparation for the listing. She is extremely responsive, and answers most of messages immediately, providing help and guidance in all regards.Jen also helped us to handle all the difficulties associated with selling property located far away from our home. She often checked on the progress of condo renovation, and on its general state. We had many showings that resulted into asale at a price higher than the listing price, thus confirming that the Young Team is a highly effective and professional realtor. Sara Ohler handled closing and related matters, making everything smooth and easy. Overall, our experience with the Young Team is truly excellent, and we enjoyed working with them so much!
16:54 27 Jun 23
My wife and I reached out to the Young Team after having a poor experience with another agent. We had moved out of town and were already moved into our new home. So we were under a great deal of stress about trying to sell our house from 200 miles away and our previous agent was simply not a good fit. She was not responsive, frequently unavailable and didn't seem all that invested in helping us sell our house. After talking with Jen at The Young Team, I was pretty mad that we didn't reach out to her first. Jen was incredibly quick to get back to me whenever needed and was always available to advise along the way and help in any way possible. While the closing process was at times complicated and frustrating (by no fault of Jen's) I always knew she was representing us well and doing what was in our best interest. I'd strongly recommend her and The Young Team in the future.
20:02 23 Jun 23
I had the pleasure of working with Stephanie through the Young Team. I was super pleased with the entire process. She was professional, personable, hard working and knowledgeable. She was super informative throughout the whole process and kept me updated from start to finish and made the entire process seamless. I would definitely recommend Steph and her team for anyone looking to buy or sell!
00:05 21 Jun 23
We recently bought our very first home, and Anna made the process so enjoyable and smooth. She walked us through every step of the way, ensuring we felt comfortable, knowledgeable, and excited. Anna is not only a fantastic realtor, but a wonderful person to work with. We are so excited to have bought the perfect home, and it is all thanks to Anna and The Young Team! If you are looking to sell or buy in the area, I cannot recommend working with Anna enough. Thank you!!!
15:35 19 Jun 23
We had an amazing experience with the Young Team.From the beginning everything was explained, planned and organized in a very professional manner.They indeed live up to their name, such a wonderful group of people working as a team. With us living out of state , and staging the house while our tenants were in the process of moving out , made it tricky but they all manage to make a smooth transition.They took care of everything, paper work and even sending a notary to our home for our convenience.Highly recommended them!!!!Thanks again to each and everyone of you !Monica and Juan
14:35 05 Jun 23
We could not have been more pleased and satisfied with the service of the Young Team from start to finish. All was done with comfort and security. The suggestions we received for additional services, the efficiency of the process, the continued information we received made the sale a success and with total professionalism. We reside in Texas so could not be present for the listing and sale, yet we had every confidence that we were in great hands with the Young Team. Thank you, Young Team, for a job well done. Jan M. Brahms
11:03 01 May 23
I cannot recommend Josh Young and Hailey from the Young Team highly enough. They recently helped my mom sell her house and were an absolute pleasure to work with. Josh and Hailey were knowledgeable, responsive, and made the entire process as smooth as possible. What really stood out to me was how well they treated my mom throughout the process - she felt comfortable and well-cared for every step of the way. They truly went above and beyond to ensure her satisfaction. If you're looking for a realtor who is easy to work with, knows the market, and prioritizes the client's needs, look no further than Josh and Hailey. I would recommend them to anyone without hesitation.
15:41 03 Mar 23
We could not be more happy with the entire Young Team. Josh was amazing at strategy and explaining everything along the way. Hailey and Kelly were fantastic and always available to answer anything that came up. Chris took amazing pictures. Michelle made closing run very smooth. I would 100% recommend this team. They made selling a house as low stress as possible.
02:49 31 Jan 23
Excellent experience with selling our home with The Young Team! We worked with Josh, and we couldn't be more thrilled with the results. He and his team were very professional and the communication was amazing throughout the entire process. They gave effective, data driven recommendations on how to properly market and price our home, and they went above and beyond to make the entire experience smooth and successful. We were highly satisfied and would not hesitate recommending The Young Team to anyone seeking a realtor.
23:38 02 Jan 23
We listed our home for sale with the Young Team and it was the best decision we ever made! This decision was based on their 5-star reviews that we saw everywhere. After speaking with Josh, we knew we were in good hands with the entire Young Team. We worked closely with Emily, Michelle, Kelly and Hailey, who answered all our questions and concerns during the entire process, and they were always available whenever we needed something. Jenni, the photographer, is extremely talented and made our home look sharp. We were very satisfied with the expertise, care and dedication each member of the team had. We received so many offers that we were able to choose the right one for us with help from Josh. You are in the best hands using the Young Team as your realtor.
00:42 14 Dec 22
The young team was amazing to work with. They were so supportive and knowledgeable. Communication was outstanding and every step was explained in detail. I would recommend the young team to anyone in need of buying or selling a home . They are an exceptional group and go way above and beyond. My realtor Stephanie definitely exceeded expectations and was so knowledgeable, helpful, and Available when needed. I appreciate all they did throughout the process.
14:49 12 Dec 22
Anna and Sara, and their team did a phenomenal job helping my wife and I through our first home buying process. They take the time to get to know you and what you are looking for, and share their knowledge and expertise to ensure you have all the information and resources you need to find your perfect home. When we were ready to make an offer, the process went very smoothly. Anna and Sara eased a lot of the stress that can come with purchasing a home and I highly recommend them to anyone looking for a seamless home buying experience.
16:17 06 Nov 22
Stephanie and her team were amazing. She was recommended to me by a friend and could not have been more wonderful! They were able to help pin point the renovations needed in my parents home to sell, gave me clear and concise information on what to do, were kind and patient with my mother and made the process to sale and close on the house. I could not be more grateful!
23:50 12 Oct 22
We worked with Dustin Goldstein at the Young Group and we could not have asked for a better realtor. Dustin is so knowledgeable about the area and goes above and beyond to find the right house for his clients.We moved from Utah to Ohio without ever visiting the Cleveland area. We had no idea and no local resources to help figure out anything related to housing. Dustin helped us hone in on where we should look to buy and when it came time to make an offer he gave us the information and confidence to be able to close on our top house pick. Again, we never visited the house and only did a virtual tour. We could not be happier with our home and neighborhood. Dustin is the person you want to work with if you are looking buy in the Cleveland area. I included a pick of my kid giving the thumbs up for Dustin’s work and our amazing home!
17:43 01 Sep 22
The Young Group was extremely professional from the start. We set a game plan together and they executed it perfectly, keeping us informed along the way. I would definitely recommend their services, and will also use them in the future for other properties.
01:46 26 Aug 22
Best experience I have ever had with a real estate company. They employ the best people, train them well, and coordinate all activities seamlessly between their staff. Everyone I came into contact with was well spoken, knowledgeable, and attentive. Thank you The Young Team!!
18:27 17 Aug 22
I’m a realtor in Arizona and had a client interested in relocating to Ohio to purchase their very first home. As soon as I connected our client to Kate, she became an epic resource in making this relocation purchase smooth and successful! I just checked in on our mutual client and heard nothing but praise about his new home and his experience with Kate. Highly recommend a conversation with Kate for your Ohio real estate needs. Thanks, Kate!
21:04 23 Jul 22
Terry, Jeff and the Young Team did a fantastic job for us in helping sell and buy our new home. They are clearly knowledgeable about the industry and make you feel comfortable navigating as you search for your new home. I would recommend them to anyone looking to buy or sell a new home.
14:08 01 Jul 22
Kate and her colleagues at The Young Team are exceptional! We are first time homebuyers, relocating from California and had soooooo many questions for her and her crew!. Everyone we spoke to was so kind, patient and really helped us understand the process step by step. We have bought our forever home and IF we ever have to move again, I am only calling Kate. She is the actual BEST.
17:48 10 Jun 22
I heard about the Young Team over the radio, and though I didn't pay much attention, I made a mental note to “check out what all the hype was about”.I've always heard that selling a house was very stressful, and coupled with the peculiar housing market of 2022, I needed an agent that understood the market, was experienced in the local area and played fair. Then I decided to give the Young Team a call.From the moment my listing consultant, Jen, walked into my house for the presales consultation till I signed the closing docs, every step of the process was well planned and communicated. All my questions were answered within 10 minutes (yes, I timed it) 😄.The listing consultant walked through and provided valuable information that I used to get my house picture-perfect for listing and showing.The photo session was professionally coordinated by Kelly, Jenni and the rest of the listing coordination team. It generated thousands of views online and by the end of the first day, I had received dozens of requests for showings and I couldn't be prouder.By the next day, we received multiple solid offers, and accepted the highest and best offer within 48 hours.Through the sale and closing process, Sara and the transaction team provided professional guidance, support and insight that made the whole process seamless and stress free.One thing that endeared me further was that the listing consultant put my interest first above their commission. She was amenable to negotiations and ensured that the terms were agreeable to me.I can't stop gushing about the fantastic service I received from The Young Team. They exceeded my expectations, and I couldn't be happier for ‘checking out the hype.’
02:12 19 May 22
The Young team is very efficient and professional. There is no delay in the pre-market process. They have a whole team to support the entire processes. I’ve talked/met with 5 different people in their team. My home selling experience is very smooth and the team helped me get a good deal. The team is very patient and responsive to any questions that I have.Good job!
23:07 13 May 22
Our experience with the Young Team and realtor Bobby Heller was absolutely seamless. We loved working with Bobby throughout the process. He was quick to respond questions and concerns over calls/text, and was consistently available to give us showings over FaceTime (moving from out of state). Their entire team is extremely professional and we felt very well taken care of as first-time home buyers! Thank you Young Team and Bobby for everything!
19:23 03 May 22
Stephanie and her team were extremely easy to work with and very professional. Between quickly setting up showings to handling everything that came up during the closing - the process could not have been smoother. Being new to the area, I relied heavily on Stephanie to help me pick out neighborhoods that I thought I could see myself living in and the final house / neighborhood definitely was only possible through her knowledge of the Cleveland market.
13:35 09 Apr 22
From the start, the first rep we spoke with from the Young Team told us we were in great hands. This was true from start to finish.The Young Team is a well-organized unit, ready to deploy for customers' needs. There are dedicated specialists for each step of the process. My wife and I worked with Josh, Emily, Michelle, and Hailie to market our home, set the right price, negotiate a fair offer, and close. Jenni also did a great job taking pictures of our house, making a nice home look even better. The team went out of their way to explain every part of the process, so we understood the decisions we were making and why.Ultimately, we got a good price for our home in a reasonable amount of time, and were very satisfied with the expertise, care, and dedication each member of the team had for our sale and us. We would love to work with this team again.
15:31 06 Mar 22
I couldn't have asked for a better experience. I happened to be directed to The Young Team, and given all the positive reviews and publicity around them I contacted them. I wasn't disappointed.Jen Waters has been nothing short of phenomenal. She was reassuring during the entire process when I thought things weren't going well. She offered support and her expertise in many ways and made things extremely easy. Also, her level of communication and effort to clear the road of obstacles was nothing short of amazing.The secondary team of Emily and Danielle, while my interaction with them wasn't as involved, it was also fantastic. Professional and timely. They explained everything and answered any questions I had.Again, I couldn't be happier with my decision to go with The Young Team to help me sell my house!
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20:58 15 Feb 22
I am very pleased with the experience I had working with the Young Team. I worked with Eytan and he provided valuable guidance and expert negotiation skills throughout the entire process. Emily did a great job of guiding me through the initial sales and viewing process. Michelle used her expertise to make sure we had a smooth closing. This was a very complicated sell that required The Young Team's facilitation with multiple stakeholders in different international time zones. I'm happy to say that we closed on time and I highly recommend this team if you are serious about buying or selling a home.
02:33 03 Feb 22
We had the best experience using The Young Team to purchase our first home. Everyone from the team was prompt with communication and clear about every step of the process. Our realtor Anna Lloyd was the best! She prioritized helping us find our perfect home and went out of her way to find something that checked all of our must-have boxes. She always responded quickly when we had questions, helped us at every bump in the process, and did everything she could to make our transition to moving into our home smooth and wonderful as first time buyers. She checked in on us during the moving process and offered recommendations for anything we needed (such as cleaners and plumbing). We can’t say enough amazing things about Anna. We’re so thankful for all of her help in the searching, purchasing, closing, and moving process. We would recommend her to anyone!
14:29 20 Jan 22
Dustin was such an amazing realtor to work with! This is our first home and he was super helpful with every question I had, very accommodating to our schedule and patient as we tried to narrow down exactly what we wanted. After just a few weeks we found a home we loved and Dustin made sure our offer was the best it could be because of the competition for this home and we got it! His coordinator, Molly, has been great as we work through all of the logistics to close. I would definitely recommend this team and hopefully use for any future homes in Cleveland.
18:53 24 Dec 21
Josh, Ryan, and Terry were invaluable in selling and marketing my home. Their market knowledge and expertise made the process simple and successful!The Young Team did an excellent job. Cara’s photos showcased all the best qualities of the home. Emily was extremely communicative and reached out multiple times during the short period that the home was listed. Michelle did a great job keeping me up to date once we had an offer. I’m extremely impressed with the Young Team as a whole and highly recommend them if you’re looking to buy or sell a home!
16:06 13 Dec 21
Ryan Young and his team are absolutely incredible. I can't recommend Mike Roberts enough if you're looking for a house. His patience and attentiveness are second to none. He worked with us diligently through multiple showings, a wife with an ever growing list of must-haves and our difficult schedule. Without him, I don't know what we would have done. From the selling side, Ryan actually took us on personally and sold our little starter home in 10 days. He was fair, honest and really made sure we knew what needed to be done to have our house ready for market. But wait, there's more. The relationships that have been fostered after the fact have earned them customers for life.*update* another 5 star experience on another home bought with Mike and the Young Team! I absolutely cannot speak highly enough of everyone involved.
12:09 10 Dec 21
I was very impressed with The Young Team with both the purchase of my new home and the sale of my old house. In a market that was real competitive, they were determined to get me my dream house and not settle for anything less. Their attention to detail throughout the entire process went way beyond my expectations. They were able to obtain top dollar for the sale of my old house while keeping me in my budget for my new home. But most of all it was the people that brought it all together. Their professionalism was top notch however they treated me more as a caring friend then a customer which I thought made for a more enjoyable experience. Thx Young Team!
18:46 22 Nov 21
Jeff and Terry represented a team and family focused effort that was insightful of the market. They were responsive our unique schedule being from out of the area a short time. They continued to provide detailed support and references during and after closing. -Scott and Lynn
22:04 18 Nov 21
I was given a clear plan and options. They were sincere and never had reason to doubt anything I was told. They had a great marketing plan and the house sold in 2 days for over asking price. Josh and Emily were great and I expect the same level of care and service with the closing team.Addendum;. Michelle on the closing team was equally professional and helpful. These people will be my home sales team in the future for sure!!
14:34 02 Nov 21
Very knowledgeable and professional! They handled our move from NJ to OH with ease and went above and beyond with the services provided. Not only did they bring someone to back our trailer down the driveway, but they were kind enough to stop and get us a pizza so we didn't have to go out again after our almost 10 hour drive to our new home. We're very grateful they were provided to us through Zillow.com. Highly recommend this team!!
13:45 30 Oct 21
We had the good fortune to work with Bobby "the boss" Heller and his team to find and close on a beautiful home in NE Ohio. If you're in the market, give them a call. It'll be the best decision you make.Bobby was thorough, thoughtful and personable. Dude was willing to take my calls at 7:00a or 10:00p, whichever fit my schedule, and his recommendations were on point. As first time home buyers, we leaned on him and his team for referrals throughout the closing process and couldn't have been more pleased. From mortgage lenders to inspectors (including specialized inspectors), Bobby set us up with other all-stars in the industry who were every bit as effective in their role as he was.All said and done, we found, purchased, and moved-in in about month. His expertise helped us navigate a hyper competitive market with ease. Give The Young Team a call, and ask for Bobby. He'll do you right.
00:20 20 Oct 21
Sold my house and had less then a month to find a new house and close.Was looking to relocate to Cleveland suburbs and needed an agent that was willing to work with my locations and set aside 2 days for me as I was traveling from another state and had limited time.Not only did they show me the house I wanted to see but also other properties which end up with us making an offer the first day.In over the next 20+ days the team worked with my selling agent and my self to insure everything went as smooth as possible despite the selling agent being difficult and acting crazy.5 stars and looking forward to working with them more.
18:03 30 Aug 21
We just purchased a new home with the Young Team; it was an amazing experience! Dustin was truly available 24/7 and made the process actually enjoyable, which, in this market, is shocking!!!! He anticipated our needs before we needed to ask! Danielle never failed to reach out to me daily to keep me in the loop; I felt listened to and my needs were met exceptionally. We were so happy with our experience with the team we even listed multiple properties with them, and this is where Josh came in. Again, he spent time actually listening to our concerns, desires and objectives. I highly recommend this team due to their 120% commitment to their customers and ease of transaction!
16:33 30 Aug 21
Anna Lloyd was my agent for a recent home purchase and she was amazing to work with! She helped us find the home of our dreams and was there every step of the journey. She outlined processes for me well in advance so we understood all aspects of our purchase, was always available for help and support, and provided great advice throughout.This scale only goes to 5 stars but I would choose more if I could.The closing team was very helpful as well: professional, courteous, and proactive with communication. Kudos to Daniele, Emily, Jen, Bobby, and Chris for all their help!
13:30 30 Aug 21
The Young Team is incredible to work with! Emily is an amazing coordinator, Chris took the best pics I have ever seen and Daniele was always around to assist when I needed something. Jen was a fantastic listing agent and I couldn’t have asked for 2 better buyers agents like Anna and Bobby to help me find my new place! Team work all around. Thanks Young Team!
23:12 23 Aug 21
Anna Lloyd has proven to be a wealth of knowledge in a challenging buying market. She is clear and concise in all communication and truly makes sure that no question is left unanswered. The quality of service, the promptness in response, the respect and understanding is unmatched. She is a considerate resource that truly looks out for those she is working with. She is a great mix of hard working and ambitious as well as a safe and trustworthy in this challenging industry! I can’t recommend her enough!
19:01 29 Jan 21
This team is amazing; available, thoughtful, knowledgeable, and professional. Terry truly cares about the purchase decisions of their clients. Ryan works tirelessly for his sellers. The effort he puts in is consistently above and beyond. I wouldn't think of working with another team.
14:16 28 Jan 21
The entire team is incredibly professional! They are above and beyond. Everyone is so knowledgeable, efficient and friendly. My agent Mike Roberts did an awesome job for selling my house this year, as well as purchasing it 4 years ago. He’s professional and full of passion. Photographer Chris is super nice with good taste. Everything at the Young Team is stress free. I definitely recommend Mike, Kelly(listing agent), Molly(closing agent) and the whole team if you are also looking for purchasing or selling a house in greater Cleveland!
01:02 22 Jan 21
Mike is a great agent to work with. His strategic approach and wide network within the region make him an incredible asset in your home buying or selling process. He's also an absolute pleasure to work with, bringing such a positive attitude. Highly, highly recommended!